Contact us

GET IN TOUCH

We'd love to hear from you! Whether you have a question about our products, need help with an order, or just want to say hello, our team is here to help.

Contact Information

Email: connect@howlingheights.ca 

Phone: 250-921-6594

Hours: 7:00 AM - 10:00 PM PST

Mailing Address: 

Howling Heights Pet Supplies

1799 Third Ave, Trail, BC

V1R 1R1, Canada

Customer Service

Our friendly customer service team is ready to assist you with:

  •  Product questions and recommendations
  • Order status and tracking
  • Returns and exchanges
  • Sizing guidance
  • General inquiries

We typically respond right away to all inquiries but please allow 24 hours.

Have a Question?

Before reaching out, you might find the answer in our FAQ page. We've compiled answers to the most common questions about shipping, returns, products, and more.

Feedback & Suggestions

We're always looking to improve! If you have feedback about our products or suggestions for new items you'd like to see, we're all ears. Your input helps us serve you and your pets better.

Follow Us

Stay connected and see our products in action:

Instagram: instagram.com/howlingheightspetsupplies

Facebook: facebook.com/howlingheights

TikTok: tiktok.com/@howlingheightspet

We're Here to Help

At Howling Heights, we're passionate about providing premium pet products and exceptional customer service. Don't hesitate to reach out - we're always happy to help you find the perfect gear for your furry companion!